Public leaders are in a tight spot. Blending optimism with factual assessment is an art. However, as I have stated before, our research has revealed that in times of crisis citizens and communities respond to and need four things: Clarity, Direction, Truth, and a Dignified, Harmonious Style. Elected officials and professional public managers are in a tough position. Providing these essential elements will help communities work through what promises to be a protracted re-centering of the culture and economy.
Filed under: Response To Crisis | Leave a Comment »
